If you are seeing a message that your task went wrong you are invited to click on Chat button at the right top corner of Rescapp to ask for help. You will be probably asked to share your logs thanks to the Share log button.

Don’t be rude when asking your questions, try to be patient, that means that wait for 10 minutes for someone to reply. If no one replies understand that donations do not afford in order to pay someone 24 hours a day to answer everyone questions.

You still have the chance to ask via the forum, mailing list, or even trying to check in the chat if someone is finally online and available while you use another operating system or a friend’s computer.